System Analyst (IT Support and System Analyst)

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Job Title: System Analyst (IT Support and System Analyst)

We are recruiting to fill the position below:

Job Title: System Analyst (IT Support and System Analyst)

Location: Maitama, Abuja (FCT)
Employment Type: Full-time

Job Description
Requirements Gathering: Engaging with stakeholders to understand business requirements and translate them into technical specifications.
Systems Analysis: Analyzing existing systems and processes, identifying areas for improvement, and proposing effective solutions.
System Design: Creating detailed system design documents, including flowcharts, data models, and interface designs.
Testing and QA: Developing and executing test plans to ensure systems meet specified requirements and quality standards.
Implementation Support: Assisting in implementing new systems or system enhancements, ensuring a smooth transition.
Documentation: Creating comprehensive documentation, including system requirements, user manuals, and technical guides.
Continuous Improvement: Monitoring system performance, gathering feedback, and recommending improvements to optimize processes.
User Assistance: Providing technical support and assistance to end-users,
addressing their IT-related issues, and resolving problems promptly.
Hardware and Software Support: Diagnosing and repairing hardware
and software issues on computers, printers, and other peripherals.
Network Support: Assisting with network issues, including connectivity
problems and basic network configuration.
Software Installation: Installing, configuring, and updating software
applications on user devices.
Security Support: Implementing and maintaining security protocols,
including antivirus software and firewalls.
Troubleshooting: Identifying and resolving technical problems, both
remotely and on-site, ensuring minimal disruption to daily operations.
Training: Providing basic training to users on software applications and
IT best practices.

Application Closing Date
1st October, 2023.

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